DeVons Jewelers Merced Mall, Merced, CA

DeVons Jewelers, located at 635 Merced Mall, Merced, CA 95348, operates in Merced County and focuses on creating exquisite engagement rings and fine jewelry. Known for its attentive customer service, the store offers a broad range of services including personalized engagement ring creation. Staff members such as Kyle and Adam have received commendations for their helpfulness and expertise, making the selection process pleasant for customers.

During a review analysis of 103 responses, the overall sentiment reflects a positive attitude toward the store, with clients praising the staff's kindness and support in finding perfect engagement rings. Additionally, the store maintains a professional and welcoming environment, appreciated by many who cite the absence of pressure during the buying experience.

The negative feedback primarily concerns isolated incidents related to customer service, where expectations were not met regarding repair policies and communication clarity.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Best Review:**
Linda praised the staff's patient and informative assistance while selecting an engagement ring, highlighting their flexibility with resizing and excellent communication throughout the buying process.

**Worst Review:**
A customer named Annabelle expressed dissatisfaction after a ring was damaged during a cleaning, feeling unsupported when the jeweler attributed the issue to normal wear rather than mishandling.

**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

Staff Members:
Kyle, Adam

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.