Drake's Jewelry, located at 1204 East Side Public Square, Benton, IL 62812, is a highly regarded establishment specializing in engagement ring creation and exceptional customer service. With a total of 28 reviews, customers consistently highlight the knowledgeable and friendly staff, making it a popular choice for those seeking that perfect piece for their special occasion. The owner's dedication to quality craftsmanship has set high standards, offering a wide range of designs and bespoke jewelry options.

Operating hours are as follows:
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 1:00 PM
- Monday and Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 11%
Negative: 7%

Customers frequently commend the exceptional service, with several reviewers noting the owners' and staff's willingness to go above and beyond to assist with engagement ring selections. However, a few negative remarks mention instances of rudeness, suggesting that experiences may vary on occasion.

Best Review: Michael praised the store for providing a remarkable experience, highlighting the excellent customer service and knowledgeable employees, making it a favored destination for engagement rings.

Worst Review: Matt expressed dissatisfaction, stating that he faced rudeness during his visit, which contrasted sharply with the generally positive feedback from other customers.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.