Dublin Jewelers, located at 7447 Amador Valley Blvd, Dublin, CA 94568, is a family-owned jewelry store serving the Alameda County area with over 45 years of experience. Known for their expertise in custom engagement ring creation, Dublin Jewelers offers a wide range of services, including jewelry repair, appraisals, and cleaning. The store's welcoming atmosphere is complemented by a knowledgeable staff, led by Raj, who is often praised for his attentive customer service and craftsmanship.
The jeweler has garnered a total of 127 reviews, reflecting a mix of positive and negative sentiments from customers.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
While many reviews highlight the excellent service and quality of custom engagement rings, some customers express dissatisfaction with inconsistent communication and pricing issues.
Best Review:
One customer commended Raj for understanding their specific needs in engagement ring design, noting his dedication and the beautiful outcome that exceeded their expectations.
Worst Review:
Another customer reported a frustrating experience related to follow-up and communication regarding repairs over an extended period, which left them dissatisfied with the service.
Opening Hours:
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Staff:
- Raj
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 127
Store Phone Number: 9258284477