Duke's Jewelers, located at 220 South Main Street, Springville, UT, is a beloved destination for crafting exquisite engagement rings and other fine jewelry. Since its establishment in 1948, this family-owned business has developed a strong reputation in Utah County, thanks to its commitment to quality craftsmanship and customer-centric service.

The staff at Duke's, including owner Richard, excels at creating personalized engagement rings. They take pride in guiding customers through the design process, ensuring that every piece reflects the couple's unique story and style. Customers appreciate the warm atmosphere and attentive service, feeling supported every step of the way. The store’s experience in custom jewelry creation enhances their offering, making it a cherished part of the local community.

Customer Sentiment: Around 80% of customers express high satisfaction with their experiences, while 10% remain neutral, and 10% report issues, primarily related to communication.

Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Rock, a frequent customer, praised the friendly and exceptional service, noting how the staff consistently goes above and beyond to ensure satisfaction.

Worst Review: Lindsey shared her disappointment with a significant markup on a Montana sapphire, feeling misled about pricing during her visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.