Duncan & Company Fine Jewelry, located at 3810 Atlanta Hwy, Bogart, GA 30622, is a well-regarded jewelry store known for its excellent engagement ring creation and service. With a strong reputation in the community, this family-owned business boasts over 100 reviews, with a remarkable overall rating of 4.8 out of 5. The shop is noted for its friendly and knowledgeable staff, including owner Dale Duncan, who has earned praise for his expertise and customer service.
Customers frequently commend the store for its wide selection of engagement rings and the personalized service they receive while designing their special pieces. Reviewers highlight the care taken by the staff to guide customers through the engagement ring selection process, ensuring satisfaction with every purchase. Many individuals have expressed their appreciation for the store's commitment to quality and fair pricing, making it a top choice for couples looking to create their unique engagement rings.
However, some reviews reflect minor concerns regarding specific repair experiences, with a few customers citing issues with repair quality. Overall, these concerns are not widespread and do not overshadow the predominantly positive feedback regarding engagement ring services.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review:
A customer named Kenneth praised the store for its vast selection and fantastic prices, stating that the staff's dedication to providing quality service stood out.
Worst Review:
Beverly mentioned that while the store provided complimentary repairs, there were instances where the quality of service fell short, leading to disappointment.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff members mentioned include Dale Duncan.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 108