Dynasty Jewelers, located at 5840 S Harlem Ave, Summit, IL 60501, and reachable at 708-458-0808, is a prominent family-run jewelry store in Cook County. Specializing in custom engagement ring creation, the jeweler is well-regarded for its personalized service and the expertise of its staff, including owner Pete Salerno, who has garnered a loyal customer base over decades in business.

This establishment offers a range of services including custom jewelry design, repair services, and buying jewelry. With a strong emphasis on quality craftsmanship, many customers have praised the high standards of their engagement rings and custom pieces.

An analysis of 83 reviews reveals a mixed sentiment among customers. Many celebrate the warm, family-like atmosphere and the attentiveness of the staff, while some have raised concerns about service experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%

Best Review:
A customer named Allie commended Dynasty Jewelers for helping her fiancé design a custom engagement ring, expressing admiration for both the beauty and quality of the piece.

Worst Review:
A reviewer named Sarah highlighted frustration regarding her engagement ring, which reportedly lost diamonds shortly after purchase. She described her interaction with the staff as disappointing, critiquing the lack of accountability and the ring's quality.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 6 PM
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 4 PM
- Sunday: Closed
- Monday: Closed

Staff members include Pete Salerno.