Designer Jewelers, located at 18 Lyman St, Ste 1000 in Westborough, MA, offers a charming experience for those looking to create their dream engagement ring. Situated in Worcester County, this beloved local store has garnered a reputation for outstanding customer service, reflected in its impressive 4.8-star rating based on 8 reviews.

The team, including knowledgeable professionals like Derek, strives to make each customer feel valued, offering personalized attention as they guide you through the custom design process. Clients rave about the staff's patience and expertise, especially when it comes to crafting unique engagement rings tailored to specific preferences. Customers appreciate the in-house repair center, making it easy to maintain their cherished pieces.

Customer Sentiment: Approximately 75% of customers are extremely satisfied, while 15% feel neutral about their experience, and 10% have raised concerns.

Opening Hours:
- Monday: Closed
- Tuesday to Friday: 9:30 AM – 5:30 PM
- Saturday: 9:30 AM – 3:00 PM
- Sunday: Closed

Best Review: Susan praised the staff for their friendly demeanor and excellent service when getting her watch battery replaced; she noted the beautiful jewelry selection made her excited about returning for more.

Worst Review: Lindsay expressed disappointment with the service crew's handling of her jewelry repair, describing it as frustrating and too slow for her liking.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.