Thomason Earl Jewelers, located at 102 E Public Square, Laurens, SC 29360, is a family-owned gem in Laurens County, known for its commitment to quality service and craftsmanship in engagement ring creation. The store specializes in custom-designed pieces, offering a range of services including engraving and jewelry repair. Customers appreciate the friendly staff, with reviews highlighting positive interactions and customer care.
However, some negative feedback has emerged regarding the handling of specific repairs, indicating a need for improvement in service consistency. Overall, the store has garnered a fair reputation, maintaining a rating of 4.6 out of 5 based on 32 reviews.
Operating Hours:
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 1 PM
- Sunday: Closed
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
Staff members include Jeff Thomason, who has been specifically mentioned for providing excellent customer service.
Overall Sentiment from Online Customer Reviews:
The overall response atmosphere indicates a positive sentiment, with approximately 75% positive, 15% neutral, and 10% negative feedback from customers.
Best Review:
Rick mentioned the excellent service and friendly staff at Thomason Earl Jewelers, noting his long-standing relationship with the establishment over two decades.
Worst Review:
Samuel expressed dissatisfaction, describing the staff as unfriendly and alleging misleading practices, which left him shocked by the overall experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 32
Store Phone Number: 8649847223