E.B. Gray Jewelers, Custom Engagement Rings in Livingston , TN

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93.5% Score | E.B. Gray Jewelers Livingston TN

E.B. Gray Jewelry, located at 108 West Court Square, Livingston, TN 38570, has been a cherished family-operated jeweler in Overton County since 1914. This fifth-generation jewelry store offers a stunning selection of bridal jewelry, including engagement rings, along with a variety of watches and sterling silver items. The team prides itself on exceptional customer service, evidenced by numerous reviews highlighting the staff's professionalism and attentiveness.

Operating hours are as follows:
- Monday: 10 AM – 5 PM
- Tuesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Wednesday, Saturday, Sunday: Closed

Customers have expressed great satisfaction with the knowledgeable and friendly staff, appreciating the personalized approach in creating engagement rings that meet individual preferences. Positive sentiments from the 29 reviews averaged a 4.7 out of 5-star rating, showcasing a strong reputation in the community. However, some reviews indicate that certain customers found prices to be on the higher side.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%

Best Review:
Joshua noted the excellent customer service he experienced, emphasizing how the staff was helpful and attentive, even close to closing time.

Worst Review:
Debbie mentioned that while the staff were nice, she felt that prices were somewhat high compared to other jewelers.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 93.5%
Total Customer Feedback Reviewed: 29

Store Phone Number: 9318235151

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93.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

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