Vincente Jewelers, located at 25 Atlantic Avenue in Freeport, NY, is a beloved local destination for those in search of exquisite engagement rings and fine jewelry. Operating in Nassau County, this family-run shop has been serving the community since 2001, establishing a reputation for their motto: "Where Trust and Service Count."
Owner Bob Varghese and his team are dedicated to creating a welcoming atmosphere where customers feel at home. With a special focus on engagement and wedding rings, Vincente Jewelers prides itself on offering personalized service and expertise. Customers often share delightful experiences with Bob, noting how he helps to design custom pieces that perfectly encapsulate their unique love stories. However, some have raised concerns about occasional miscommunication and customer service missteps.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% share neutral feedback and another 10% report negative experiences.
Opening Hours:
Monday: Closed
Tuesday to Saturday: 10:00 AM – 7:00 PM
Sunday: Closed
Best Review: Kirsten praised Bob for creating a stunning engagement ring using family diamonds, emphasizing his impressive craftsmanship and ability to bring her vision to life.
Worst Review: Amanda recounted a negative experience where she felt misled about a diamond ring's authenticity, leading to a deep-seated disappointment in the service.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 58
Store Phone Number: 5168687818