Eckerman Jewelry, located at 511 N Adams St, Carroll, IA 51401, is a family-owned jewelry store known for its excellent engagement ring creation and customer service. Established in 1966, this full-service jeweler specializes in custom jewelry designs, repairs, and purchasing gold and silver. The knowledgeable staff, including owner Mike, are dedicated to providing personalized attention to help customers find the perfect piece for their special occasion.
With a solid rating of 4.7 stars based on 31 customer reviews, the atmosphere at Eckerman Jewelry is consistently praised for its professionalism and warmth. Many customers commend the high-quality service and friendly demeanor of the staff, making the journey of selecting an engagement ring a memorable experience. Positive reviews highlight the affordability, exceptional customer service, and quality of jewelry available. However, a few critiques note concerns about the prices offered for gold, suggesting potential customers consider this factor.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review: A customer named Travis Aye praised the store for its exceptional quality and customer service, describing it as the best place for any and all jewelry needs.
Worst Review: A reviewer, Travis Daniel, expressed dissatisfaction with the gold buying prices, suggesting he would seek other options due to lower offers compared to current market values.
Operating Hours:
- Friday: 10 am – 5 pm
- Saturday: 9 am – 1 pm
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm
- Thursday: 10 am – 6 pm
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 31
Store Phone Number: 7127923807