Ecolin Jewelers, located at 137 Main St, Stony Brook, NY, operates in Suffolk County and offers a range of services, particularly focusing on engagement ring creation and personalized customer service. With a family-owned legacy since 1971, Ecolin Jewelers prides itself on its knowledgeable staff, including Eric and his wife, who are dedicated to providing a pleasurable shopping experience. The store is known for its fine selection of unique jewelry and exceptional repair services.

Overall, the review sentiment is largely positive, with many praising the store's customer service, craftsmanship, and welcoming atmosphere. However, there are some negative remarks concerning customer service experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive reviews highlight the excellent customer service, fair pricing, and a beautiful selection, with customers often returning for their jewelry needs. Negative feedback mentions instances of unhelpfulness from staff in particular situations.

Best Review: Briana highlighted the outstanding customer service and the impressive selection at Ecolin Jewelers, mentioning that it has become her go-to place for jewelry.
Worst Review: Kurt expressed disappointment over a negative customer service experience, feeling that the staff was unhelpful during his visit.

Operating Hours:
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 6 PM
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 6 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 AM – 6 PM

Staff Members Mentioned:
- Eric
- His wife

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.