Eichhorn Jewelry, located at 130 N 2nd Street, Decatur, Indiana, is a renowned family-owned jeweler established in 1965. This establishment specializes in creating custom engagement rings, with an impressive selection of diamonds and gemstones. The knowledgeable staff, led by Eileen Eichhorn, is dedicated to providing exceptional customer service, ensuring that each client receives personalized attention throughout their ring design process.
Eichhorn Jewelry offers various services, including jewelry repair, custom design, and an extensive estate collection, catering to diverse customer needs across Adams County. Their commitment to quality and craftsmanship is highly praised by customers.
Operating hours are as follows:
- Monday: 9:00 AM - 6:00 PM
- Tuesday: 9:00 AM - 6:00 PM
- Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Positive reviews highlight the exceptional customer service and the personal attention provided by the staff, with many customers praising the friendly and knowledgeable approach. Conversely, negative feedback is scarce and mostly pertains to minor inconveniences rather than serious complaints.
Best Review: Todd commended the friendly and personal service at Eichhorn Jewelry, noting that the staff exceeds expectations in helping customers feel valued and fairly treated.
Worst Review: There are no significant negative reviews found.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 4
Store Phone Number: 2607242621