E.L. Menk Jewelers, located at 623 Laurel Street, Brainerd, MN 56401, is renowned for its exceptional engagement ring creation services. This family-owned jeweler has been serving the Crow Wing County community since 1979, offering a wide selection of high-quality jewelry and custom design options. Customers can expect not only beautiful rings but also personalized service from knowledgeable staff members like Mary and Henry, who bring years of experience to the forefront.
The store is praised for its ability to create unique jewelry items in-house, utilizing both clients' stones and their extensive selection of loose diamonds and colored gems. The atmosphere is described as welcoming, with the staff eager to assist couples in finding the perfect piece for their special moment.
However, not all reviews are glowing, as some customers felt the selection was limited and that the pricing was not competitive. A few reviews point out issues with customer service, stating that the staff's attentiveness varied during visits.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Highlight Reviews:
Best Review: Rebekah commended E.L. Menk Jewelers for their friendly and knowledgeable staff, noting their help with everything from engagement rings to resizing.
Worst Review: Jill expressed disappointment regarding the minimal selection and perceived high prices, stating that no one engaged with her during her visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
Monday - Friday: 10 AM - 5 PM
Saturday: Closed
Sunday: Closed
**Staff Members:**
Mary
Henry
Positivity Score: 70%
Total Customer Feedback Reviewed: 22
Store Phone Number: 2188297266