El Monte Jewelers, located at 10914 1/2 Main St, El Monte, CA 91731, offers a range of services with a special focus on engagement ring creation. The store has garnered a positive reputation, highlighted by an average rating of 4.7 based on several customer reviews, emphasizing the helpful and friendly nature of the staff. Many customers appreciate the personalized service they receive, especially when it comes to repairing or customizing jewelry. The team is recognized for their expertise, ensuring that each piece, particularly engagement rings, reflects the customer's vision and style.
However, some reviews indicate a less favorable experience, with one customer expressing dissatisfaction regarding the financing options offered. They mentioned feeling misled about payment terms, leading to unexpected fees and charges. Despite this, the overwhelming sentiment remains positive, showcasing the store's commitment to customer satisfaction.
Operating hours are as follows:
- Monday: 11 AM - 7 PM
- Tuesday: 12 PM - 7 PM
- Wednesday: 11 AM - 7 PM
- Thursday: 11 AM - 7 PM
- Friday: 11 AM - 7 PM
- Saturday: 11 AM - 7 PM
- Sunday: 11 AM - 6 PM
Phone number: 626-279-2004
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Kousaku noted the friendly and helpful staff, praising the shop for their ability to repair old jewelry to make it look brand new.
Worst Review:
Erika shared a negative experience regarding financing, feeling trapped by the contract terms that resulted in unexpected fees while the merchandise remained at the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 11
Store Phone Number: 6262792004