Elegance in Gold Jewelers, located at 147 Washington St, Fairhaven, MA, is a local treasure with over 45 years of experience in crafting beautiful jewelry and providing repair services. This family-run shop, known for its exceptional customer service, is by appointment only, but it’s well worth the effort to make a visit.
The skilled goldsmith and jewelry team here are dedicated to helping clients create the perfect engagement ring, and their commitment to quality is consistently praised in customer reviews. Many patrons appreciate the warm and welcoming atmosphere, often noting the knowledgeable and friendly nature of the staff, particularly the owners. Clients feel comfortable sharing their ideas, and the staff’s guidance throughout the design process is a highlight for many.
Customer Sentiment: Approximately 85% of customers are highly satisfied with their experiences, while 15% have expressed concerns, mainly about the shop's current operational status.
Opening Hours:
Monday to Friday: By appointment only
Saturday: By appointment only
Sunday: Closed
Best Review: Robin spoke highly of the shop’s reliability and service, noting it's her go-to for purchasing and repairing jewelry, and she appreciates the friendly atmosphere every time she visits.
Worst Review: Some customers reported confusion regarding the store’s status, citing uncertainty around whether it was open or closed, causing frustrations for those looking to stop by.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 7
Store Phone Number: 5089611458