Weigel Jewelry, located at 515 Court St, Beatrice, NE 68310, is a well-established jewelry store serving Southeast Nebraska for over 80 years. The store specializes in creating unique engagement rings, offering on-site jewelry repair services handled by Todd Nickel, who has over 33 years of metalworking experience. Customers appreciate the friendly and knowledgeable staff who strive to assist in finding the perfect piece for any special occasion.
Operating hours are:
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
- Monday: Closed
Overall, the store has received a total of 19 reviews which indicate a generally positive atmosphere. Customers rate their experience highly, emphasizing the quality of merchandise and attentiveness of the owners, with a positive sentiment score of 85%. Neutral reviews feel the service is adequate but occasionally lacking in clarity of responses. A minority of negative reviews point to less satisfactory interactions, particularly with service complaints, resulting in a 10% negative sentiment.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 5%
Negative: 10%
Best Review: A customer expressed their delight over a beautifully designed engagement ring created by Weigel Jewelry, highlighting the excellent customer service provided during the design process.
Worst Review: One reviewer mentioned dissatisfaction with a resizing experience, describing frustration with staff insisting on a size that was uncomfortable, demonstrating a communication gap.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 19