Elfstone Silver and Gold, located at 19 Central Square, Mashpee, MA, is a cherished destination for those seeking custom engagement ring creations in Barnstable County. With a legacy of being family-owned since 1984, this store offers a unique selection of sterling silver and 14kt gold jewelry, along with exceptional custom work and repair services.

The knowledgeable and friendly team, including staff members like Andy and Sam, is dedicated to providing personalized experiences, helping customers design unique and meaningful engagement rings that stand out. Many reviews commend the attentive nature of the staff, who listen closely to customer visions and provide expert guidance throughout the design process. However, there are occasional mentions of customer service inconsistencies.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% share neutral opinions and another 10% report issues.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Best Review: Anne praised the knowledgeable staff and the beautiful store, sharing how they transformed an antique brooch into a stunning pendant for her daughter-in-law's wedding gift.

Worst Review: Jamie expressed dissatisfaction due to a problematic experience with a watch battery replacement, initially leading to frustration but later, the owner reached out to offer compensation.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.