Shockey Jewelers is a reputable jewelry store located at 18 Douglas Avenue, Elgin, IL 60120, phone number 847-742-0113. This third-generation family-owned business has been a staple in the Elgin community since 1937, specializing in engagement ring creation and offering a range of custom jewelry services. They pride themselves on high-quality craftsmanship, trust, and reliable customer service, ensuring each client's unique needs are met.
The store is known for its bespoke engagement rings and wedding bands, with a knowledgeable staff ready to guide customers through the selection process. The owner, Peter Shockey, a GIA Graduate Gemologist, is committed to providing exceptional value and a warm, welcoming environment for patrons.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 70%
Neutral sentiment: 20%
Negative sentiment: 10%
Customer reviews indicate that many appreciate the quality of the jewelry and the personalized service offered. However, a few customers expressed concerns regarding pricing perceptions.
**Opening Hours**:
- Monday: 11:00 AM - 5:00 PM
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
**Staff Members**:
- Peter Shockey
Best Review:
A customer noted the exceptional warmth and helpfulness of the staff, highlighting the personalized assistance they received when selecting an engagement ring, which made the experience memorable.
Worst Review:
One review expressed dissatisfaction with perceived pricing, stating that they felt the costs for services were higher than expected, which left a negative impression on their overall experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 2
Store Phone Number: 8476951384