Elie Jewelry Design, located at 210 E Yelm Ave in Yelm, WA, is a cherished local destination for those seeking to craft their dream engagement ring. With a solid reputation built over decades, this family-owned gem has garnered glowing reviews for its combination of artistry, craftsmanship, and personalized customer service.
Margarette Elie, the passionate owner, and her dedicated team have collectively helped countless clients create stunning custom pieces that reflect their love stories. They excel in transforming ideas into beautiful realities, ensuring each customer feels heard and valued throughout the process. The cozy environment makes customers feel like part of the family, further enhancing their experience. While the majority of feedback is overwhelmingly positive, there are some mentions of delays during peak times.
Customer Sentiment: Around 80% of customers express high satisfaction with their experience, while 15% report neutral feelings and 5% have voiced specific concerns.
Opening Hours:
Monday: Closed
Tuesday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Caleb praised the wonderful team for their friendly service and exceptional craftsmanship, adding that they had purchased multiple pieces and plan to return for all future needs.
Worst Review: Joan noted disappointment regarding a repair that did not meet her expectations, feeling her concerns were not properly addressed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 13