HomeStore LocatorNCKernersvilleEllington Jewelers
80% Score | Ellington Jewelers Kernersville NC

Ellington Jewelers, located at 123 North Main Street, Kernersville, NC, specializes in custom engagement ring creation and a variety of jewelry services. Owned by Bruce and Angie Hutchins, this reputable jeweler has been serving the community since August 2005. With extensive experience since 1981, Bruce offers expert craftsmanship in jewelry repairs, remounts, and custom designs, ensuring high-quality service in-house.

The store has received a mix of feedback from customers. On the positive side, many reviews highlight exceptional customer service, a welcoming atmosphere, and a wide selection of unique pieces. Customers express satisfaction with the personalized attention received when designing engagement rings and appreciate the extensive knowledge shared by the staff. However, some negative reviews note issues with the timeliness of repairs and inconsistencies in quality, highlighting a need for improvement in customer service responsiveness during busy periods.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 10%
Negative: 15%

Opening Hours:
| Day | Hours |
|-----------|----------------|
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |
| Monday | Closed |

Staff:
- Bruce Hutchins
- Angie Hutchins

Best Review: A customer praised Ellington Jewelers for their exceptional service, expressing gratitude for the staff’s helpfulness and knowledge while selecting diamond earrings that exceeded expectations in quality and value.

Worst Review: A customer expressed dissatisfaction due to a delay in jewelry repair, which took almost three weeks instead of the promised week, accompanied by poor communication and no apology from the staff.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 80%
Total Customer Feedback Reviewed: 65

Store Phone Number: 3369938484

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Ellington Jewelers
Ellington Jewelers
80%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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