Elliott Fine Jewelers Edwardsville IL

Elliott Fine Jewelers, located at 1405 Troy Rd, Edwardsville, IL 62025, is a cherished local destination for couples looking to craft their dream engagement rings. Serving the community since 1975, this family-owned store offers a variety of jewelry creation and repair services in Madison County.

Under the guidance of Doug Elliott and his team, Elliott Fine Jewelers is known for its hands-on approach to customer service. Many customers rave about the personalized experience they receive, noting how staff members engage with them to truly understand their visions. The store specializes in custom designs, including CAD capabilities that allow for unique, one-of-a-kind creations. From prong repairs to resizing and rhodium plating, the experienced team handles it all with care and expertise.

Customer Sentiment: Approximately 85% of clients report high satisfaction levels, while 10% express neutral feelings, and 5% have raised concerns mostly about pricing.

Opening Hours:
- Tuesday to Friday: 9:30 AM – 5:00 PM
- Saturday: 9:30 AM – 2:00 PM
- Sunday and Monday: Closed

Best Review: Marcus praised the shop for its no-pressure environment while searching for an engagement ring, highlighting the friendly and accommodating staff who helped him navigate his options.

Worst Review: Shelly expressed disappointment over a repair experience, noting a dissatisfaction with the quality of service and the material used.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.