Empire Gold & Silver, located at 1132 Battlefield Parkway, Fort Oglethorpe, GA 30742, offers an extensive range of services, particularly specializing in the creation of engagement rings. This jewelry store is renowned for being the largest buyer and seller of precious metals, including gold, silver, platinum, and diamonds, in the Chattanooga area and the Southeast. With over 20 years of experience in the precious metals and collectibles markets, the store prides itself on providing a modern shopping experience and assisting customers in making informed choices.

The staff at Empire Gold & Silver, led by owner Wes Mull, is noted for their professionalism and expertise in the field of coins and precious metals. Customers have praised the knowledgeable and friendly service, particularly highlighting the ability to answer questions related to engagement ring selection and purchase. In contrast, some negative feedback has been directed towards perceived rudeness and issues with service, particularly regarding reliability and customer interactions.

Overall sentiment from online customer reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Reviews covered: 85

Best Review: Susan Lynch lauded Empire Gold and Silver for their fair prices and excellent service, reflecting a long history of business with the staff and their positive experiences with transactions.

Worst Review: Cj Bendall expressed frustration over low offers for valuable pieces and felt that the service was lacking, emphasizing a poor experience and lost trust.

Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

Staff:
- Wes Mull, Owner

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.