Engage2Excel, located at 115 Corporate Center Drive, Mooresville, NC, is a notable service in Iredell County specializing in employee recognition and engagement solutions. This company has garnered mixed feedback over its 14 reviews, with a current rating of 3.1 stars.
The team is dedicated to creating effective employee recognition programs that ultimately enhance client loyalty and business outcomes. Customers often remark on the helpfulness of the staff when addressing engagement strategies and recognition rewards, showcasing a commitment to customer relationships. However, some reviews point to inconsistencies in service quality and communication challenges, suggesting there’s room for improvement.
Customer Sentiment: Approximately 70% of users express satisfaction with their services, while a notable 30% report frustrations with responsiveness and customer service.
Opening Hours:
Monday to Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Melissa appreciated the company's personal touch and commitment to resolving her concerns, highlighting a positive overall experience with the customer service team.
Worst Review: B Ochoa described a troubling experience with unprofessional staff behavior, which left her feeling disappointed in the service provided.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 14
Store Phone Number: 7048725231