Engelbert's Jewelers, located at 265 W Dominick St, Rome, NY 13440, is a prominent fixture in the local jewelry scene, known for its extensive engagement ring creation services. With a rich history of over 115 years and a commitment to family-operated customer service, the store has earned a reputation for quality and craftsmanship. As the fourth generation owner, Sarah Rushton leads an experienced team focused on helping customers find the perfect ring, whether through ready-to-ship options or custom designs.

Engelbert's boasts an impressive 87 customer reviews, showcasing a generally positive sentiment among patrons. The following summarizes the overall feedback from online reviews:

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Many customers commend the knowledgeable and friendly staff, highlighting personalized service that caters to each individual's needs. The ambiance of the store and the help provided in creating unique engagement rings have garnered praise. However, a few reviews express concerns regarding the pricing and limited selection in certain categories.

Best Review:
Anna noted the excellent service she received while getting a permanent bracelet, emphasizing the quick process and the care taken by the staff.

Worst Review:
Cory shared that although he found what he needed, he felt the selection was somewhat limited and that the prices were on the high side.

**Operating Hours:**

| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.