Engels Jewelry Company, located at 2883 Wilson Ave SW, Grandville, MI 49418, is renowned for its exceptional engagement ring creation services. This family-owned jeweler has been serving the West Michigan community since 1945 and is celebrated for providing a personalized custom design experience. Customers appreciate the attention to detail and support offered by the knowledgeable staff, including Carrie Anne, Mark, and Caitria, who guide clients through the engagement ring selection and design process. The store also offers jewelry repair, appraisals, and an array of estate and fine jewelry options, making it a versatile choice for all jewelry needs.

Operating hours are:
- Tuesday to Friday: 10:30 AM - 6:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday and Monday: Closed

Overall Sentiment from Online Customer Reviews:
After analyzing 266 online reviews, the sentiment for Engels Jewelry Company is overwhelmingly positive. The breakdown of sentiments is as follows:
- Positive: 92%
- Neutral: 6%
- Negative: 2%

Customers frequently commend the friendly service, high-quality craftsmanship, and excellent selection, particularly praising the ability to create custom pieces that reflect individual tastes. However, a few reviews indicate concerns about pricing and some experiences with specific transactions.

Best Review:
Brittany highlights that the exceptional quality, pricing, and service exceeded expectations, showcasing the great customer service offered by Engels Jewelry Company.

Worst Review:
Scott expresses disappointment after selling an engagement ring back to the store, feeling that the price offered was significantly lower than its original value.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Members:
- Carrie Anne
- Mark
- Caitria