Ephraim Doumato Jewelers, located at 425 Putnam Pike, Greenville, RI 02828, is a family-owned jewelry store that has been a notable presence in Rhode Island for over 40 years. Known for its exceptional engagement ring creation and personalized service, the jeweler offers custom design options and on-site jewelry repair, making it a top choice for couples seeking unique, handcrafted pieces.

The team at Ephraim Doumato Jewelers is highlighted for its friendly, knowledgeable staff who prioritize customer satisfaction. Clients appreciate the expert guidance provided by staff members like Miriam and Michael, who assist with everything from selecting the perfect ring to executing intricate repairs.

However, some reviews indicate a mix of sentiment, particularly regarding customer experiences with resizing and engraving services. While many clients report positive experiences and excellent craftsmanship, there are instances where customers felt their concerns were not adequately addressed.

Overall sentiment from online customer reviews:
- Positive: 82%
- Neutral: 10%
- Negative: 8%

Highlight Reviews:
Best Review: Doug noted that despite a challenging situation involving an engagement ring resizing, the staff at Doumato provided excellent service and were attentive to his concerns, showcasing the store’s dedication to customer care.

Worst Review: Ava expressed frustration over her negative experience when the store lost a family heirloom pearl necklace, claiming poor communication and a lack of accountability from the staff.

Operating Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff members mentioned include Miriam and Michael.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.