Erica's Jewelry Park Ridge IL

Erica's Jewelry is a family-owned business located at 800 Devon Ave, Park Ridge, IL 60068, offering exceptional services for engagement ring creation and other jewelry needs. With over 36 years of experience, the knowledgeable staff, including owner Carolyn and team member Irene, are dedicated to providing personalized service and high-quality craftsmanship, ensuring a seamless and enjoyable experience for customers seeking custom-designed pieces. The store also offers appraisal and on-site repair services.

Customer reviews highlight Erica's Jewelry's commitment to service, with many praising the friendly and attentive staff for their expertise in designing engagement rings. Positive sentiment is often directed toward the unique selection and exceptional customer experience, showcasing the store as a reliable choice for jewelry needs. However, some reviews noted occasional lapses in communication concerning sizing and repair services, indicating a need for improved customer feedback processes.

Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 16%
Negative: 8%

| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Highlighted staff include Carolyn and Irene.

Best Review:
Carly noted that Erica's Jewelry remains a top choice for her family due to impressive quality and customer service, especially highlighting Carolyn's seamless assistance in creating custom engagement rings.

Worst Review:
Nicolette expressed disappointment regarding a resizing experience, feeling the communication about the process was inadequate and leading to additional charges she did not expect.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.