Eternity Jewelers, located at 16540 Pointe Village Dr. #106, Lutz, FL 33558, is renowned for its exceptional engagement ring creation and comprehensive jewelry services. With over 35 years of experience in custom jewelry design, the store is dedicated to providing high-quality craftsmanship and personal service. Owned by Tom, the jeweler is known for being attentive and knowledgeable, guiding clients through the engagement ring creation process and ensuring their vision is brought to life. The store specializes in custom designs, jewelry repair, rhodium dips, and watch servicing.
Operating hours are as follows:
- Tuesday: 11 AM – 5 PM
- Wednesday: 11 AM – 7 PM
- Thursday: 11 AM – 7 PM
- Friday: 11 AM – 8 PM
- Saturday: 10 AM – 4 PM
- Sunday & Monday: Closed
The store operates in Lutz, serving clients in the surrounding areas. With a total of 243 reviews, customers have expressed a mix of sentiment towards their experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Positive reviews frequently highlight the craftsmanship and creativity in custom engagement ring design, as well as the warm and welcoming atmosphere provided by the staff. However, some customers expressed dissatisfaction regarding the handling of luxury items, citing concerns over the care taken with such pieces.
Best Review:
Brianna praised Eternity Jewelers for creating her dream engagement ring with superb craftsmanship and fair pricing, emphasizing Tom's talent and dedication to his work.
Worst Review:
Carlos expressed frustration after his luxury watch was scratched during service at Eternity Jewelers, stating that it was mishandled and that the staff did not take responsibility for the damage.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 243
Store Phone Number: 8138181052