European Jewelry, Custom Engagement Rings in Mount Prospect , IL

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90% Score | European Jewelry, Mount Prospect IL

European Jewelry, located at 60 E Northwest Hwy, Mount Prospect, IL, offers a premium experience for those seeking diamond engagement rings. The store has been operating for over two decades and is well-regarded for its expertise in custom engagement ring creation, ensuring a blend of quality and personal service. Customers have consistently highlighted the knowledgeable staff, including owner Sam, who is praised for his patient guidance and commitment to finding the perfect ring. The atmosphere is welcoming, making it a comfortable choice for such an important purchase.

This jeweler provides services like custom jewelry design, diamond selection, resizing, and repairs, catering to various needs within Cook County. European Jewelry boasts a commendable rating based on 250 reviews, reflecting a solid reputation in the jewelry community.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

Several customer reviews indicate a largely positive experience, often citing the friendly service and high-quality selection of diamonds. However, a few negative experiences were noted regarding miscommunication during the ordering process and the accuracy of repairs.

Best Review:
Alex praised European Jewelry for delivering an engagement ring that exceeded expectations. He highlighted the attentive service from Sam and the staff, noting the quality of the diamond and custom design process, which resulted in a beautiful, unique piece.

Worst Review:
Lyle expressed disappointment with the service after his watch repair, mentioning the unprofessional handling that resulted in scratches on his timepiece. He reported poor communication and a lack of attention to detail during his visit.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed

Staff members mentioned: Sam, Sammi

Positivity Score: 90%
Total Customer Feedback Reviewed: 250

Store Phone Number: 8473423314

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90%

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