Evan James Ltd., located at 48 Main St, Brattleboro, VT, is a renowned destination for engagement ring creation and personalized jewelry services in Windham County. Established in 1987, this jewelry store is well-recognized for its quality craftsmanship and excellent customer service, emphasizing their expertise in custom engagement ring design.

The store prides itself on offering a diverse selection of certified diamonds and a variety of gold and silver jewelry pieces. Customers often praise the professionalism and friendliness of the staff, including Evan James and his team, who are known for their meticulous attention to detail and dedication to customer satisfaction. The shop provides in-house repairs, custom designs, and a buyback service for unwanted gold and jewelry, allowing clients to not only find the perfect engagement ring but also maintain and invest in their existing pieces.

However, reviews indicate some dissatisfaction related to service reliability, as a few customers have expressed concerns regarding product handling and communication issues. Despite these mixed experiences, the overall sentiment about Evan James Ltd. remains positive.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Opening Hours:**
- Monday: 10:00 AM - 4:00 PM
- Tuesday: Closed
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: Closed
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

**Staff Members:**
- Evan James

Best Review:
Lillian Ruiz commended the exceptional craftsmanship of her mother-in-law's engagement ring remake, stating that the final piece exceeded her expectations.

Worst Review:
Rich R. expressed frustration regarding the sizing service for his watch, highlighting a lack of communication about potential damages, which left him dissatisfied with the overall experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.