Everlasting Memorials and Gifts is a reputable jeweler located in North Royalton, Ohio, specializing in engagement ring creation and a variety of personalized memorial jewelry. The owner, Rick, along with his dedicated staff, demonstrates a strong commitment to quality service and craftsmanship. This establishment offers a selection of custom engagement rings and a broad range of memorial jewelry, including options for cremation urns and engraved items. Customers appreciate the attention given to personalization and the overall quality of work, although some have reported issues with communication and service completion.

The shop is situated at 12790 Royalton Rd, North Royalton, OH 44133. You can reach them by phone at 440-628-8266.

**Operating Hours:**
- Monday: 10:30 AM - 5:00 PM
- Tuesday: 10:30 AM - 5:00 PM
- Wednesday: 10:30 AM - 5:00 PM
- Thursday: 10:30 AM - 5:00 PM
- Friday: 10:30 AM - 5:00 PM
- Saturday: 10:30 AM - 4:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The overall customer sentiment based on 16 reviews indicates a mixed atmosphere. Positive feedback accounts for approximately 59%, neutral feedback at 19%, and negative feedback at 22%.

Best Review:
Monica expressed her satisfaction with the high-quality, customized work offered at Everlasting Memorials, noting that she felt treated like family throughout the process.

Worst Review:
Eddie reported a negative experience stating that the business failed to deliver on a promised urn order, expressing frustration over a lack of communication and a delayed refund.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.