Exactime Watch & Clock, located at 4225 S State Route 159 Ste. 3, Glen Carbon, Illinois 62034, is a reputable jeweler specializing in engagement ring creation and various timepiece services. The shop is family-owned and has been serving the metropolitan St. Louis area since 2006. Customers have highlighted the expertise of owner Steve Paul, a CW21 certified watchmaker with over 40 years of experience, and his team, known for their exceptional service and attention to detail.

With a total of 128 reviews, the store has garnered an overall positive sentiment from its customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 7%
- Negative: 3%

The team provides a range of services including watch repair, clock repair, battery replacement, and bracelet sizing. They cater to a customer base that values quality craftsmanship, as evidenced by their commitment to restoring fine timepieces and the care taken with engagement ring creations.

Customers frequently commend the friendly and knowledgeable staff, noting their willingness to accommodate unique requests and provide personalized consultations. Instances where clients felt the staff went above and beyond to provide service are often shared, emphasizing the welcoming atmosphere of the shop.

However, there are some negative reviews regarding turnaround times on repairs, particularly for more complex jobs, suggesting that while the quality may be high, patience is required.

Best Review:
A customer named Daniel praised Exactime for their efficient repair service on a family heirloom watch, highlighting the timely completion and cost-effectiveness compared to manufacturer services.

Worst Review:
Kathy, another customer, expressed frustration about her experience trying to replace watch bands, feeling that the service was limited by what was profitable for the store rather than focusing on customer needs.

Opening Hours:
| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | 9:00 AM - 2:00 PM |
| Sunday | Closed |
| Monday | Closed |

Staff:
- Steve Paul, Owner