Exeter Jewelers, located at 101 Water St, Exeter, NH, offers exceptional engagement ring creation services through a personalized approach. The owner, Mario Ponte, and his daughter Alia, have cultivated a reputation for their craftsmanship and customer care, with over 40 years of experience in the jewelry business. They are known for assisting clients in designing unique and memorable engagement rings, while also providing custom jewelry creation, jewelry repairs, and appraisals.
The store operates in Rockingham County and is recognized for its commitment to quality and detail, ensuring customers are involved in the design process. On platforms like Google and Yelp, Exeter Jewelers has garnered 69 reviews, reflecting a diverse array of customer experiences.
{{{Overall Sentiment from Online Customer Reviews:}}}
Positive sentiment comprises approximately 70%, neutral sentiment stands at about 15%, and negative sentiment sits at around 15%. Customers generally appreciate the friendly and knowledgeable staff, emphasizing their expertise and the quality of the jewelry. However, some customers have reported dissatisfaction with service speed and pricing.
**Opening Hours:**
| Day | Hours |
|--------------|----------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 4:00 PM |
| Wednesday | 11:00 AM - 4:00 PM |
| Thursday | 11:00 AM - 4:00 PM |
| Friday | 11:00 AM - 4:00 PM |
| Saturday | 11:00 AM - 3:00 PM |
| Sunday | Closed |
**Staff Members:**
- Mario Ponte
- Alia Ponte
{{{Best Review:}}}
Jack appreciated the continuous support and communication during the design of his engagement ring, highlighting the staff's professionalism and artistic skills, which resulted in a beautiful, one-of-a-kind piece.
{{{Worst Review:}}}
Jody expressed frustration over being charged excessively for simple repairs and noted poor communication regarding service timelines and the quality of work, which led to a disappointing experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.