Exotic Custom Jewelry specializes in custom engagement ring creation in Richmond, California. Located at 2200 Hilltop Mall Rd, Richmond, CA 94806, this jeweler offers a variety of handcrafted jewelry pieces designed to fit individual styles and preferences. The store has garnered reviews from 26 customers.
Overall, reviews indicate a mixed reputation for the jeweler. While some customers commend the excellent customer service and quality of jewelry, others express dissatisfaction, citing issues with transparency and product quality.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 25%
Negative: 25%
**Opening Hours:**
- Monday: 11:00 AM - 8:30 PM
- Tuesday: 11:15 AM - 8:30 PM
- Wednesday: 11:00 AM - 8:30 PM
- Thursday: 11:00 AM - 8:30 PM
- Friday: 11:00 AM - 8:30 PM
- Saturday: 11:00 AM - 8:30 PM
- Sunday: 11:00 AM - 6:00 PM
Best Review: A customer named Stanley appreciated the resizing service for an engagement ring, noting the store's prompt assistance and reasonable pricing.
Worst Review: A reviewer, citing potential fraudulent activity, expressed frustration about a negative experience associated with the quality of a purchased item.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 26
Store Phone Number: 5102232175