Express Jewelry Repair, located at 2201 S Interstate 35 E Suite P03A, Denton, TX 76205, offers a comprehensive range of services focused on jewelry repair and custom engagement ring creation. With a positive ambiance, the shop is known for its attentive and knowledgeable staff, providing quick and friendly service for all jewelry needs. Engagement ring creation is among their highlighted services, leveraging state-of-the-art design tools to create unique pieces tailored to individual preferences. Customers have praised the staff for their professionalism and the quality of their work, particularly in custom designs and repairs.
Conversely, some reviews indicate frustrations regarding pricing discrepancies and product handling, suggesting that customers should clearly communicate their needs before proceeding with services. While many have received satisfactory repairs and custom creations, a few reviews express disappointment with the outcomes.
Overall sentiment from online customer reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
Best Review: A customer shared appreciation for the quick and beautiful resizing of their engagement ring, impressed by the friendly service and competitive pricing offered at the store.
Worst Review: Another customer expressed dissatisfaction with the handling of their watch band resizing, noting issues with pin mismanagement and a lack of accountability from the staff.
| Opening Hours |
|-----------------------|
| Monday: 11 am - 8 pm |
| Tuesday: 11 am - 8 pm |
| Wednesday: 11 am - 8 pm |
| Thursday: 11 am - 8 pm |
| Friday: 10 am - 8 pm |
| Saturday: 10 am - 8 pm |
| Sunday: 12 pm - 6 pm |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 41
Store Phone Number: 9404842733