Faby's Jewelers, located at 1710 El Camino Real, Redwood City, CA 94063, is a beloved local jeweler that specializes in engagement ring creation and an array of jewelry services. Situated in San Mateo County, this family-run business has garnered a solid reputation among the community.

The owner, Faby, along with her dedicated staff, is known for providing a warm and welcoming atmosphere where customers feel valued. The experience of designing and purchasing an engagement ring here is often described as personal and attentive, with many customers appreciating the time spent discussing their ideas and preferences. Reviewers frequently cite the excellent customer service, with Faby and her team going above and beyond to ensure satisfaction, from custom designs to engraving services.

However, some reviews indicate that there have been instances of miscommunication about service timelines; a few customers have expressed frustration with unexpected delays. Overall, customer sentiment leans positive, with a significant portion (around 80%) sharing glowing feedback, while others have had mixed experiences.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while about 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday: 10:00 AM – 7:00 PM
Tuesday: Closed
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

Best Review: Helen praised Faby for helping her find the perfect wedding band and noted the exceptional hospitality that made her experience feel special.

Worst Review: Bradley expressed disappointment with the repair timelines and commented on the shop not adhering to their advertised hours.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.