Fadels Fine Jewelry in Bountiful UT

Fadel's Fine Jewelry, located at 451 South Main Street, Bountiful, UT 84010, is a highly regarded jeweler specializing in the creation of stunning engagement rings and other fine jewelry. With over 900 reviews and a stellar reputation, this family-owned business, founded by Dave Fadel in 1986, emphasizes exceptional customer service and quality craftsmanship. The knowledgeable staff are committed to making each customer feel valued, providing personalized attention, and helping customers find the perfect ring within their budget.

Customers have praised the store for its extensive selection of unique pieces, including custom designs and expert jewelry repair services. The atmosphere is welcoming, with many noting the friendly staff and their willingness to address questions without pressure. The store is recognized for its competitive pricing, often providing better value compared to larger chain stores.

However, there are some concerns regarding discrepancies in customer experiences. A few have reported issues with turnaround times exceeding initial estimates, while others experienced dissatisfaction with communication about repairs. Overall, though, the majority of feedback reflects a strong sense of trust and satisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review:
One customer expressed gratitude towards Fadel's for their seamless engagement ring buying experience, highlighting the wide selection and accommodating service. This client emphasized the affordability and quality of their diamond ring, making it feel like a perfect fit for their vision.

Worst Review:
A customer reported a less favorable experience, mentioning that their repair took longer than expected and there was a lack of timely communication regarding the status of their jewelry.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Hours of Operation**:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff:
- Dave Fadel (Owner)
- Hailey (Staff)