Fagan Diamond Jewelers is a well-regarded jeweler located at 105 E 2nd St, Casper, WY 82601, serving Natrona County. Known for its special focus on engagement ring creation, the store offers a diverse range of custom jewelry options designed to meet personal preferences and styles. Under the ownership of Nora Fagan, the shop prides itself on offering quality pieces and a welcoming atmosphere. Services available include custom jewelry design, jewelry repair, sizing, and a layaway program. Many customers appreciate Nora's expertise and attention to detail, highlighting the store's friendly and helpful staff.
Operating hours are as follows:
| Day | Hours |
|-----------|--------------------|
| Monday | Closed |
| Tuesday | 10:00 AM – 5:30 PM |
| Wednesday | 10:00 AM – 5:30 PM |
| Thursday | 10:00 AM – 5:30 PM |
| Friday | 10:00 AM – 5:30 PM |
| Saturday | 11:00 AM – 4:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The store has received a total of 40 reviews, indicating a mixed atmosphere. Customers have expressed 70% positive sentiment, with 20% neutral, and 10% negative feedback.
Best Review:
Carolea praised Fagan Diamond Jewelers for their unique and high-quality jewelry, commending the friendly atmosphere and knowledgeable staff. She emphasized the strong trustworthiness and the diverse range of finely crafted pieces available.
Worst Review:
Kristi shared a negative experience involving rude customer service from a staff member, describing an unwelcoming encounter that soured her impression of the store, stating she would not return.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 40
Store Phone Number: 3074725517