Falmouth Jewelry Shop, located at 225 Main Street in Falmouth, MA, has been a cherished fixture in the community since 1944. This family-owned jewelry store prides itself on creating beautiful engagement rings and offering a variety of related services that cater to the needs of local and visiting customers alike.
With a friendly team dedicated to providing personalized service, Falmouth Jewelry Shop focuses on designing custom pieces tailored to individual preferences. Customers note that the staff is knowledgeable and attentive, guiding them through the selection and creation process with patience and care. However, some reviews mention inconsistencies in communication and service, which can detract from the overall experience.
Customer Sentiment: Approximately 70% of customers are pleased with their experiences, while 20% have shared indifference, and 10% have voiced concerns regarding customer service or product expectations.
Opening Hours:
Monday: Closed
Tuesday to Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Joel appreciated the wide selection and fair pricing, noting the welcoming atmosphere and genuine approach of the staff during his visit.
Worst Review: Lily expressed disappointment over resizing fees and felt the charges were excessive compared to what she expected, leading her to seek jewelry services elsewhere.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 28
Store Phone Number: 5085480487