Farnan Jewelers, located at 105 North Wayne Avenue, Wayne, PA 19087, specializes in custom engagement rings and a wide array of fine jewelry. The family-owned business has been serving the community since 1915, focusing on quality diamonds sourced directly from Belgium. Clients appreciate the personalized service provided by Jeremy and Claire, who are known for their expertise in custom designs and repair services. The store is committed to creating an enjoyable, non-pressuring environment for customers throughout their jewelry purchasing journey.
Farnan Jewelers operates under the following hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10:00 AM - 3:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
With a total of 77 reviews, the overall sentiment from online customer reviews can be summarized as follows:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Positive reviews highlight the excellent customer service, quality craftsmanship, and detailed attention given to custom engagement rings. Clients often commend Jeremy and Claire for making them feel valued and helping them create beautiful and memorable pieces. Conversely, negative reviews occasionally point to experiences involving communication issues and dissatisfaction with specific repair services.
Best Review: A customer praised the exceptional design and personal attention received when creating their engagement ring. They expressed gratitude for the expertise and kindness shown by the staff, particularly Jeremy.
Worst Review: In contrast, another reviewer expressed their frustration with having their deceased husband's Rolex disassembled without consent during an appraisal. They left feeling disappointed with the handling of their watch.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members: Jeremy, Claire.
Positivity Score: 80%
Total Customer Feedback Reviewed: 77
Store Phone Number: 6106871323