Fera's Jewelers, located at 126 Poplar St, Monroe, NJ 08094, is a highly regarded jewelry store specializing in engagement ring creation and a variety of jewelry services. The store offers a welcoming atmosphere and is known for its personable staff, including owners Mark and Lorna Fera, who provide exceptional customer service. They offer a range of services including custom jewelry design, repairs, and top-dollar purchases for gold, silver, platinum, and diamonds. With a commitment to quality and integrity, they have earned a loyal customer base over the years.
Operating Hours:
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 12:00 PM - 7:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is overwhelmingly positive, with an estimated score of 90% positive, 8% neutral, and 2% negative. Customers frequently commend the expertise and friendliness of the staff, praising their willingness to help and the quality of the jewelry. Some concerns were mentioned regarding pricing in rare cases, but overall, the responses reflect a strong reputation for customer satisfaction.
Best Review:
Jennifer highlighted Fera's Jewelers as a marvelous local jewelry store with excellent selection and reasonably priced maintenance repairs completed sooner than expected.
Worst Review:
A customer named B Neville expressed dissatisfaction with the valuation offered for their items, stating they received significantly more for their silver and gold at another location.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 64
Store Phone Number: 8567281600