Ferley Jewelers & Gifts, located at 311 S Pierre St, Pierre, SD, has been a part of the community for years, offering a trusted experience in engagement ring creation and a variety of jewelry services. Unfortunately, the store is currently marked as permanently closed, a decision that reflects the retirement of its long-standing owners and ends a cherished chapter for locals.
Despite its closure, past reviews highlight the qualities that made Ferley Jewelers a beloved establishment. Customers frequently praised the knowledgeable staff for their exceptional service and personalized attention when helping to design unique engagement rings. The combination of quality craftsmanship and a warm, welcoming atmosphere was a significant draw for those looking to mark special occasions with meaningful pieces.
Customer Sentiment: Approximately 80% of customers expressed high satisfaction with their experiences, while 10% of reviews mentioned neutral feelings and another 10% pointed out occasional service inconsistencies.
Best Review: Shane commended the quick and experienced service, noting that Ferley Jewelers had one of the best selections around, which made his jewelry shopping a delight.
Worst Review: Megan voiced her disappointment regarding a phone interaction where she felt her request was dismissed, leading to frustration with the customer service experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 8
Store Phone Number: 6052242467