Ferro Estate & Custom Jewelers, located at 91 Main St, Stowe, VT 05672, operates under the ownership of Bryan Ferro and his team. This family-owned jeweler specializes in engagement ring creation, offering a wide range of custom design services along with estate and antique jewelry. With a commitment to customer satisfaction, the staff is known for their attention to detail and the ability to bring customers' visions to life, making it a choice destination for couples seeking unique engagement rings.
Ferro Jewelers is a member of the American Gem Society and provides various services including jewelry repair and restoration. The store has garnered approximately 87 reviews, showcasing a diverse range of sentiments.
Overall Sentiment from Online Customer Reviews:
Positive: 63%
Neutral: 18%
Negative: 19%
Positive reviews highlight exceptional customer service and the quality of custom designs, with many customers praising the staff’s expertise and attentiveness in creating memorable engagement rings. However, some negative feedback points to experiences of rudeness from staff during interactions, impacting customer perceptions.
**Opening Hours**:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
**Staff Members**:
- Bryan Ferro
Best Review: One customer noted the staff’s patience and ability to help them find a perfect engagement band that complemented their grandmother's ring, appreciating the personal touch and customization options offered.
Worst Review: A negative review recounted an unpleasant encounter with a staff member who was perceived as rude and unhelpful, particularly regarding questions about jewelry valuation.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.