Fiebig Jewelers, located at 211 W Chicago Rd, Sturgis, MI 49091, is a well-established jewelry store serving the Sturgis community for over 36 years. Known for its commitment to providing exceptional customer service and a broad selection of jewelry, Fiebig Jewelers specializes in engagement ring creation alongside an array of other services, including custom designs, jewelry repair, and watch services. The staff, led by current owners Brad and Patty Rockey, is dedicated to helping customers find the perfect piece, ensuring each client receives personalized attention throughout their jewelry journey.
The store has garnered a reputation for its extensive selection of diamond and colored jewelry, artisan pieces, and fashion jewelry, making it a go-to destination for those seeking meaningful engagement rings and gifts. Customers appreciate the friendly atmosphere and the knowledgeable team that guides them through their selections.
Overall Sentiment from Online Customer Reviews:
Based on a comprehensive review of 41 customer assessments, the overall sentiment reveals a positive atmosphere, with approximately 80% positive, 15% neutral, and 5% negative feedback.
Best Review:
One customer highlighted their experience resizing their engagement ring, noting that the staff was exceptionally kind and attentive, adding that they even buffed another ring for free upon pickup, reflecting the store’s dedication to customer satisfaction.
Worst Review:
Another individual expressed frustration over a delayed wedding ring resizing, indicating that they had anticipated a swift service but encountered communication issues regarding the progress, which detracted from their experience.
Operating Hours:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 1:00 PM
- Sunday: Closed
- Monday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.