Field Keith Classical Goldsmith, located at 147 Maine St, Brunswick, ME, is a charming jewelry store that specializes in creating beautiful engagement rings and custom pieces. Situated in the heart of Brunswick, this family-owned establishment has been a part of the community for generations, emphasizing the importance of personalized service and quality craftsmanship.

The store offers a variety of services, including fine jewelry repair, custom jewelry design, and appraisals, all performed by skilled goldsmiths who are deeply passionate about their craft. Customers often speak highly of the staff's ability to listen to their wishes while guiding them through the design process, making it feel like a true collaboration. However, experiences can be mixed; while many commend the artistry and warmth of the service, some customers have reported less favorable interactions with the owner, which has led to a perception of inconsistency in customer care.

Customer Sentiment: Approximately 60% of customers express enthusiasm about their experiences, while 30% share neutral reviews, and 10% have voiced dissatisfaction, mainly concerning customer service issues.

Opening Hours:

Monday to Friday: 9:30 AM – 4:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Best Review: Eleanor praised the store's team for going above and beyond to help her family during a sensitive time, turning a watch repair into a cherished gift, showcasing their commitment to customer service.

Worst Review: Sean expressed disappointment in the rude service he received, feeling that it undermined the joy traditionally associated with purchasing a special piece of jewelry.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.