Fink’s Jewelers, located at 16960 Forest Rd, Forest, VA 24551, is a trusted jeweler known for its exceptional engagement ring creation services. With a legacy that began in 1930, Fink’s has established itself as a respected name in the jewelry industry, proudly serving the Lynchburg area in Campbell County. The store offers a wide selection of diamond engagement rings, wedding bands, and designer jewelry, along with repair services that are performed on-site.
The knowledgeable staff, including noted sales associates like Patty Mattingley and Donna Young, provide a personalized shopping experience, ensuring customers find the perfect ring that meets their needs and style. Customers have frequently commented on the warm, welcoming environment and the expert guidance they received while choosing significant pieces.
Operating hours are as follows:
- Monday: 11 AM – 6 PM
- Tuesday: 11 AM – 6 PM
- Wednesday: 11 AM – 6 PM
- Thursday: 11 AM – 6 PM
- Friday: 11 AM – 6 PM
- Saturday: 11 AM – 5 PM
- Sunday: Closed
The store has accumulated a total of 462 reviews, showcasing the diverse experiences customers have had.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Customers overwhelmingly express satisfaction with the level of service provided at Fink's.
Best Review:
Customers have praised the attentive service provided by staff like Victoria and Patty when assisting them in selecting their engagement rings. Barry Tuggle highlighted the great service and knowledgeable staff, noting how welcoming the experience was.
Worst Review:
A customer named Josie Skolik expressed disappointment regarding the mishandling of her engagement ring repair, mentioning concerns over work quality and communication issues.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 462