Fire & Ice Jewelry in Marion, North Carolina, is a distinguished full-service jeweler specializing in engagement rings and bridal diamonds. Conveniently situated at 91 East Court Street, this locally owned store is known for its vast selection of unique jewelry pieces, including halo, vintage, and modern designs. The staff is praised for their professionalism and dedication to customer satisfaction, ensuring clients receive personalized service and expert advice on their diamond purchases. Fire & Ice also offers comprehensive jewelry repair services, all completed on-site.
Operating hours are as follows:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 2 PM
- Monday and Sunday: Closed
**Overall Sentiment from Online Customer Reviews:**
Positive sentiment is noteworthy among the various platforms, with approximately 90% of reviews expressing satisfaction and praise for the store's customer service and pricing. Neutral sentiments account for about 8%, while roughly 2% reflect negative feedback related to product issues.
**Best Review:** James praised the exemplary customer service he received at Fire & Ice, highlighting the staff's willingness to help and the store's fair pricing.
**Worst Review:** Sherry experienced disappointment after a repair on her ring, stating that despite the friendly service, the same diamond fell out shortly after the repair was completed.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Staff Members:**
- Not specified.
Positivity Score: 94%
Total Customer Feedback Reviewed: 29
Store Phone Number: 8285592000