Fisher's Custom Design Jewelry, located at 1486 Solano Ave, Albany, CA, is a beloved destination for couples looking to craft their dream engagement rings. Operating in Alameda County, this charming jewelry store has garnered a loyal clientele, thanks to its emphasis on personalized service and high-quality craftsmanship.
Owner Krista Meadows and her dedicated team excel in helping customers design unique and meaningful pieces. Many patrons rave about the attentive staff, noting how they genuinely listen to their clients’ needs and guide them through the design process with care. Fisher's is not just a place to buy jewelry; it’s where local artistry meets customer-centric service, fostering a warm and inviting atmosphere.
However, while the majority of feedback shines a favorable light on the store’s offerings, a handful of reviews do mention instances of less-than-ideal customer experiences, particularly regarding new staff's training or occasional communication issues.
Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% have shown neutral sentiments, and 5% have reported service-related concerns.
Opening Hours:
Monday: Closed
Tuesday to Saturday: 11:00 AM – 5:30 PM
Sunday: Closed
Best Review: Eleanor praised the fantastic experience at Fisher's, reflecting on the wonderful personal touches and beautiful custom designs she received, making her feel like part of the family.
Worst Review: Nicole shared her disappointment with the staff’s attitude during her visit for an appraisal, feeling treated unfairly and not welcomed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 58
Store Phone Number: 5105240400