Flaherty's Jeweler, located at 240 Main St, Wilmington, MA 01887, offers a range of jewelry services with a strong focus on creating custom engagement rings. The business is known for its attentive and honest service, drawing on positive feedback from customers who commend the staff's professionalism and welcoming demeanor. Owner Paul Flaherty and his team are known for their ability to incorporate customer ideas into unique designs, which makes the engagement ring creation process personable and collaborative.
With 46 reviews noted, the overall sentiment from online customer reviews is quite favorable. Positive sentiments comprise approximately 85%, while neutral sentiments account for 10%, and negative sentiments are at 5%. Customers appreciate the honesty and fair pricing offered by Flaherty's, with many noting the quality of both the jewelry and repairs, particularly highlighting the care taken with engagement ring designs.
There are, however, a few negative remarks from customers indicating concerns about service quality for certain individuals, especially in specific situations.
Opening Hours:
| Day | Time |
|-----------|-----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
Staff: Paul Flaherty
Best Review: A customer praised Flaherty's for exceptional service, noting that the owner, Paul, was personable and made the process of creating a custom engagement ring enjoyable, ensuring every detail was considered.
Worst Review: A reviewer expressed disappointment with the service provided to elderly customers, highlighting a specific incident where the owner was perceived as impatient while replacing a watch battery.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 46
Store Phone Number: 9786578338